Last updated：2025-7
COME-STAR Communication and its affiliates (collectively, “Jixing Communication”, “we”, “us”, and “our”) respect your privacy. Please read the following to learn more about our Privacy Policy (“this Policy”). This Policy applies to Come-Star websites, products, and services that display or provide links to this Policy.
PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION. IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT USE THE SERVICES. IF YOU HAVE PURCHASED SERVICES SUBJECT TO THIS POLICY, PLEASE DISCONTINUE THE SET-UP OF YOUR SERVICES AND CONTACT INHAND USING THE CONTACT INFORMATION BELOW.
This Policy describes:
Personal information means any information that, either on its own or jointly with other information, can be used to identify a natural person. This includes any information that would allow us to personally contact you, such as your name, delivery address, phone number, or email address. InHand may collect your personal information in the following ways:
When you use our websites, products, or services, or interact with us by, for example, the query information you provide, or the questions or information you provide for customer service support.
We may obtain information by recording how you interact with our websites, products, or services.
As permitted by law, we may also obtain information from public and commercial third-party sources, for example, purchasing statistics from other companies to support our services.
When you engage with us over social media.
Before using Come-Star’s products or services, you may need to provide personal information. In some cases, you may be able to opt not to disclose your personal information to InHand. However, not providing Come-Star with certain information may mean that we cannot provide you with certain products or services or respond to an issue that you have raised.
We may use your personal information for the following purposes:
To ensure our website works correctly, we may at times place a small piece of information known as a cookie on your computer or mobile device. A cookie is a text file stored by a web server on a computer or mobile device. The content of a cookie can be retrieved or read-only by the server that creates the cookie. The text in a cookie often consists of identifiers, site names, and some numbers and characters. Cookies are unique to the browsers or mobile applications you use and enable websites to store information such as your preferences.
Like many other websites or Internet service providers, Come-Star uses cookies to improve user experience. Come-Star will not use cookies for any purposes not stated in this Policy. You can control the acceptance of cookies by modifying your Internet browser preferences. You can accept all cookies, to be notified when a cookie is set or to reject all cookies. Find out how to manage cookie settings for your browser here:
We use third-party web analytics services including Google Analytics, which use cookies and similar technologies to collect data (such as IP addresses) to evaluate the use of and interaction with the Online Channels. Please note that, if you choose to block all cookies, you may not be able to access all or part of our site and may be unable to use those services or engage in activities that require the placement of cookies.
In addition to cookies, we may also use other similar technologies on our websites such as web beacons. For example, when you receive an email from Come-Star, it may contain a click-through URL that links to a Come-Star web page. If you click the link, Come-Star will track your visit to help us learn about your preferences for products and services and improve our customer service.
Web beacons are often used in combination with cookies; however, unlike cookies, web beacons cannot be declined when delivered via a regular web page. However, they can be refused when delivered via email. If you do not wish to receive this technology via email, configure your email software to disable HTML images or refuse HTML emails (selecting the option for text only viewing). Setting your browser to decline cookies or to prompt you for an opt-in response before cookies are set will also reduce web beacons’ functionality.
We may share your personal information with other Come-Star entities, brands, divisions, and subsidiaries to serve you, including for the services listed above. We do not rent, sell or otherwise disclose personal information about you with unaffiliated third parties for their marketing use.
Come-Star shares your personal information with other partners, as described in this Policy when services are provided by partners authorized by Come-Star. These partners operate as separate controllers and are responsible for their compliance with information protection laws. You should refer to their privacy notices for more information about their practices.
To the extent required by applicable law, you may (i) have the right to access certain personal information we maintain about you, (ii) request us to correct your personal information where it is inaccurate or out of date, (iii) object or restrict to our use of your personal information, and (iv) ask us to delete your personal information from our database. To exercise these rights, please contact us at info@come-star.com. Your written request may be required for security. We may decline the request if we have reasonable grounds to believe that the request is fraudulent, unfeasible or may jeopardize the privacy of others.
If allowed by applicable laws, you have the right to withdraw your consent at any time when Come-Star processes your personal information based on your consent. However, withdrawal does not affect the legitimacy and effectiveness of how we process your personal information based on your consent before the withdrawal is made; nor does it affect any information processing based on another justification other than your consent.
The security of your personal information is important to us and Come-Star has implemented reasonable physical, technical and administrative security standards to protect personal information from loss, misuse, alteration or destruction. We protect your personal information against unauthorized access, use or disclosure, using security technologies and procedures, such as encryption and limited access authorization.
However, no method of transmission over the internet, and no means of electronic or physical storage, is secure. As such, you acknowledge and accept that we cannot guarantee the security of your information transmitted to, through, or on our Services or via the Internet and that any such transmission is at your own risk.
Our websites, products, and services are primarily intended for adults. We do not collect any personal information from children on our websites without the consent of a parent or legal guardian. If we accidentally collect a child’s personal information without verified prior consent from the child’s parents, we will take reasonable steps to delete it as soon as possible.
To ensure positive user experience, you may receive content or web links from third parties other than Come-Star and its partners. Come-Star is not responsible for the content or practices of such third-party websites or services. The collection, use, and disclosure of your information will be subject to the privacy policies of the third-party websites or services, and not this Privacy Policy. We urge you to read the privacy and security policies of these third-parties.
Come-Star reserves the right to update or change this Policy at any time. We will release the latest Privacy Policy on this page for any changes. If major changes are made to the Privacy Policy, we may notify you through different channels, for example, posting a notice on our website or sending you a direct notification.\
If you have any questions or suggestions, please contact info@come-star.com. Where your personal information is processed by Come-Star according to this Privacy Policy, the Come-Star entity that responds to your request, contacts you, provides you with products or services, or has signed or is about to sign a contract with you is the controller of the related personal information. You can Click Here to obtain the contacts of Come-Star entities.
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